Wander through our curated collections, find the piece that speaks to you, choose your size, and click "Add to Cart." When your cart feels complete, head to Checkout and follow the simple steps to make it yours.

Of course. You’re welcome to checkout as a guest. But creating an account is like having your own MEIALA wardrobe diary — making it easier to track orders, save your preferences, and enjoy a quicker checkout next time.

Every product page has a Size Guide to help you find your perfect fit. If you’d like a more personal touch, our Style Advisors are just a message away, ready to guide you.

Once your order begins its journey to you, we can’t make changes. If you wish to adjust your selection, we recommend cancelling (before dispatch) and placing a fresh order.

Yes. All domestic orders above INR 1,000 travel to you with our compliments — no shipping fee.

Your pieces typically arrive within 5–7 business days after dispatch, depending on your location.

As soon as your order is on its way, we’ll send you a tracking link by email and SMS so you can follow its journey to your doorstep.

Yes. In select cities, we offer express shipping for when you simply can’t wait to wear your new MEIALA piece. This can be selected at checkout for an additional fee.

We are working on it. We also want MEIALA pieces to travel the globe. For now we are shipping across India.

We welcome all major credit and debit cards, net banking, UPI, and leading digital wallets — so you can choose the method most comfortable for you.

Completely. Every payment is securely encrypted and processed through trusted gateways to ensure your details remain private.

Offline: We offer 7-day returns and exchanges on unworn, unused pieces with tags intact — because we want you to feel as good about your choice as you do in it.

Online: We offer 3-day returns and exchanges on your shopping; it can be raised within 3 days of receiving the product at your doorstep.

Simply log in to your account, visit "My Orders," and select "Return/Exchange." Our team will guide you through the process and arrange pick-up.

Once your return reaches us and passes our quality check, refunds are processed within 7–10 business days.

We take great care to reflect each shade as truly as possible. However, natural lighting, photography, and screen settings may bring slight variations — much like how colours shift beautifully in nature.

Every piece carries detailed care instructions on its wash care label. Treat your garments with the same love you felt when choosing them — gentle washes, mindful storage — and they’ll stay with you for seasons to come. Still, if you have any doubts, you can always reach out to us at info@meiala.com